Dear customers, Due to the dramatically increased incoming emails recently, we may not be able to reply you in time. We sincerely apologize for that, and please allow us 3-4 days to get back to you. If you just want to know when your orders will be shipped, please read the following messages. If you want to change the shipping way, please send us an email with the subject saying change to DHL or something else. Thanks for your support and understanding. 

First Batch Shipping Time

We are currently shipping orders from the first batch of sales before 00:00 on 8/30/2020 (Beijing time). We expect to finish shipping all of these orders by 9/10/2020. (Update: Most of orders has sent out. Only some orders with purple case and grey case need to extend to the the third week of September to finish due to stockout again.)

If you ordered a device after this time, you will be part of the second shipping window. The second batch of orders will start to ship on 9/25/2020 in the order that they were received.


Special shipping requiements:

1. Brazil shipping need to offer CPF number with correct format of 000.000.000-00 or 00.000.000/0000-00.

2. Taiwan need to offer ID card Number for shipping with Chinese address; HK also need to offer address in Chinese;

3. Korean client need to offer PCC number.

4. IF you want to change shipping from 4px to DHL, the DHL Extra Shipping Fee is not just paid USD$1.

*Amercia, Europe,Australia need to pay more USD$15 except for 4px USD$10.

*Singopore, Japan, Korea, Philippines, Thailand,Indonesia need to pay more USD$10 except for 4px USD$10.

* Other countries please check with sales.

*DHL may require to pay duty tax especially for European countries which should be charged by buyer!